Absoutley, terrible service. I will say the person that finally emailed me back after days of numerous emails an calls going unanswered, the representative finally made it right an made sure my order was taken care of. I was a teacher an was counting on these seeds for a class project. I do understand that accidents do happen, but waiting days on end to have someone contact me back is unacceptable. Its a shame, because I have 80 acres on my property that contains about 4 acres of food plots. I was going to use seed world, but now it looks like I'll be trying to find another supplier for my spring plot mix. They are a huge company, my business won't be missed an doubtful anyone will read this. An on that note, I still haven't received my products.